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    Common questions

    Why can't I just go to the website and start shopping?

    Because Switch Away is a referral-based marketplace, the full shopping experience is available after access is established through the referral process.

    Think of Switch Away less like walking into a big-box store and more like being introduced to a private shopping marketplace. Access is established through a referral rather than a public sign-up form.

    This model is intentional. It keeps the shopping experience relationship-based and gives you a real person to ask questions of before you decide whether to participate.

    Once your account is set up through the referral process, you can shop online for the products that make sense for your household.

    Reviewed by Switch Away Consumer Education Review·Last updated September 2026·Author: Switch Away Editorial Team

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    Want to see how Switch Away works before you decide?

    A short conversation can show you how access works, what types of products are available, and whether switching some of your existing household purchases makes sense for you.