Common questions
Why do I have to speak with someone before I can shop?
Switch Away uses a referral-based shopping model, so a real person briefly explains how access works and answers your questions before you create an account.
Switch Away is not a traditional anonymous ecommerce store. It operates as a referral-based shopping marketplace, which means access is introduced through a person rather than opened publicly to anyone who lands on a website.
The person who referred you briefly explains how the store works, answers your questions, and helps you understand your shopping options. The conversation is short and educational — its purpose is not to pressure you into buying products.
This step exists so you can make an informed decision about whether the model fits your household before you create an account or shop.
- The referrer explains how access works
- They answer common questions about the shopping model
- They help you understand available shopping options
- You decide whether the model makes sense before creating an account